Introduction
Collage AI, Inc. (“Collage AI,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you access or use our websites, software applications, APIs, and educational technology services, including our artificial intelligence-powered teaching and learning platform (collectively, the “Services”).
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to personal information we collect:
- Directly from you;
- Automatically through your use of the Services;
- From third-party integrations you authorize;
- From service providers and business partners; and
- From educational institutions or organizations that provide you access to the Services.
This Privacy Policy does not apply to third-party websites or services that are not operated by us.
Personal Information We Collect
3.1 Information You Provide to Us
We may collect the following categories of information:
- Full name
- Email address
- Username and password
- Organization or school affiliation
- Billing and payment information (processed by third-party payment processors)
- Uploaded files, documents, assignments, and educational materials
- Prompts, instructions, and other user inputs
- Generated educational outputs
- Customer support communications
- Any other information you choose to provide
3.2 Information Collected Automatically
When you use the Services, we may automatically collect:
- IP address
- Device identifiers
- Browser type and version
- Operating system
- Referring URLs
- Usage logs
- Clickstream data
- Session information
- Crash reports
- Cookie and analytics data
3.3 Information from Third-Party Integrations
If you connect third-party services such as Google Workspace, we may collect only the information necessary to provide the functionality you request.
3.4 Information from Educational Institutions
If you access the Services through a school, university, or other organization, we may receive account and enrollment information from that institution.
How We Use Personal Information
We may use personal information to:
- Create and manage user accounts
- Provide and operate the Services
- Generate study guides, quizzes, lesson plans, and other educational materials
- Authenticate users
- Process payments and subscriptions
- Respond to inquiries and support requests
- Personalize user experiences
- Monitor and analyze usage
- Improve and develop the Services and related technologies
- Detect fraud, abuse, and security incidents
- Enforce our agreements
- Comply with legal obligations
- Protect our rights and the rights of others
Artificial Intelligence and Automated Processing
The Services use artificial intelligence, machine learning, and large language models to analyze user content and generate educational materials. To provide the Services, we may share user inputs and uploaded content with trusted third-party AI providers.
We may also use user content to improve and develop our own services and related technologies, provided such use is conducted in accordance with applicable law and does not involve selling personal information. Unless expressly disclosed otherwise and where required by law, we do not use user content to train generalized third-party AI models for the benefit of unrelated customers.
AI-generated outputs may contain inaccuracies, omissions, or biased information. Users are responsible for reviewing and validating outputs before relying on them.
Google API Services Data
If you authorize our Services to access Google APIs, including Google Workspace APIs, we use the data solely to provide the specific functionality you request, such as authentication or exporting materials to Google Forms.
Our use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.
Legal Bases for Processing
Where applicable, we process personal information based on:
- Your consent;
- Performance of a contract with you;
- Our legitimate business interests;
- Compliance with legal obligations; and
- Protection of vital interests.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Detect and prevent fraud
- Comply with legal obligations
Retention periods vary depending on the nature of the information and the purposes for which it is used.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No security measure is infallible, and we cannot guarantee absolute security.
International Data Transfers
We are based in the United States, and personal information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Receive a portable copy of information
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at info@collage-ai.com.
U.S. State Privacy Rights
Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, and others, may have additional rights regarding their personal information. We will not discriminate against users for exercising privacy rights.
Children’s Privacy
The Services are intended for users aged 13 and older unless used through a school or with parental consent.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete such information.
Educational Records
Where applicable, we will handle student information in accordance with contractual obligations with educational institutions and applicable laws such as FERPA.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised policy will be posted with an updated “Last Updated” date.
